Services
Consult
Progility provides stand-alone consultancy services in key business communication areas across all our industry verticals.Information gathered in the business analysis phase is coupled with a review of the existing communications systems and interaction behaviours to explore a range of potential solutions, possible technologies and transition pathways. Progility discuss these possibilities coupled with the various advantages, benefits, anticipated costs and timeframes.
Design
With customer input Progility then develop a detailed solution design, which includes information about business benefits, service level agreements selection of appropriate technology, training and support, service and maintenance, business models (such as managed services), costs and payment arrangements, implementation timeframes and transition management.
Build
Project management services are a critical feature for success in all our communication solutions. Once a solution has been selected and approved, necessary resources are assigned and skilled personnel engaged to ensure that the implementation of the solution proceeds smoothly, on time and with minimal disruption to the business. Project management focuses on solution design, planning, implementation, communication, risk analysis and management and quality management. Project management activities can include purchase of equipment or licences, installation and commissioning of equipment, installation of software and hardware, on-site services such as cabling, staff training, preparation for cutover to new systems and services, communication with users, customers or clients, and recovery or safe disposal of old equipment.Maintain
24/7 Help Desk
Proactive System Monitoring
Preventative Maintenance
On Site After Hours Support
